Milk & More is no more for Potters
Posted on: 02/09/21
Milk & More were the Potter office & households doorstep milk suppliers until last Tuesday when it all went wrong.
On Tuesday our 3 gallon a week plus glass bottle drop was missed and when Ian emailed M&M he received an ‘automated’ response saying they would respond within 3 days. However, 8 days later no explanation, no replacement delivery and no reply.
Exit Milk & More and enter local Arla farmers Alkmonton Dairy who seized the opportunity.
Ian’s business has been built up with a great team of staff, giving excellent customer service.
Patrick Muller, CEO of Milk & More, has some work to do in his customer services team based on Ian’s experience. As it said in Ian’s school report “could do better!”